Last updated: December 15, 2025

PRIVACY POLICY Kaes, LLC

Introduction

This Privacy Policy (“Policy”) describes how Kaes, LLC (“Kaes,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you visit or interact with our website, www.getkaes.com (the “Website”), purchase our iPhone and iPad cases and accessories, or otherwise engage with our products and services.

The Website is hosted on Shopify Inc. (“Shopify”), which provides the e-commerce platform that allows us to sell our products and process orders. Kaes is the controller of personal information collected through the Website, and Shopify acts as a service provider and data processor on our behalf.

This Policy explains what information we collect, how we use it, how it is shared, and the rights and choices available to you. 

Information We Collect

Information You Provide Directly

We may collect personal information when you:

• Make a purchase
• Create or manage an account
• Subscribe to marketing communications
• Contact customer support
• Participate in surveys, promotions, or contests
• Submit reviews, testimonials, photos, or other content

This information may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Account credentials
• Order history
• Communications with Kaes

If you purchase a product for another individual, we collect that person’s name and shipping address solely to fulfill the order.

Payment Information (Stripe & Shopify Payments)

Payments made through our Website are processed by Stripe, Inc. and/or Shopify Payments. Kaes does not store full credit or debit card numbers. Payment information is encrypted and governed by Stripe’s and Shopify’s respective privacy and security practices.

Automatically Collected Information

When you visit the Website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device and operating system
• Pages viewed and actions taken
• Referring URLs
• Date and time of access
• Approximate geographic location

Cookies, Shopify, and Google Analytics 

We use cookies, pixels, and similar technologies provided by Shopify, Google Analytics, and marketing partners to enable core store functionality, maintain shopping carts and checkout, analyze Website traffic and performance, improve user experience, and deliver relevant advertising.

Google Analytics

We use Google Analytics to understand how visitors interact with the Website.

How We Use Personal Information

We use personal information to:

• Process and fulfill orders
• Communicate regarding purchases, shipping, returns, and warranties
• Provide customer service
• Improve our Website and product offerings
• Send marketing communications
• Administer promotions, surveys, or contests
• Detect fraud and enhance security
• Comply with legal obligations

Sharing of Personal Information

Service Providers

We share personal information with trusted service providers including Shopify, Stripe, shipping partners, marketing platforms, and analytics providers.

Business Transfers and Legal Requirements

We may disclose personal information in connection with a merger, acquisition, or sale of assets, or where required by law.

Do Not Sell or Share My Personal Information

Kaes does not sell personal information for monetary consideration. You may opt out by emailing info@getkaes.com with the subject line “Do Not Sell or Share My Personal Information.”

Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or request portability of your personal information.

Data Retention

We retain personal information only as long as necessary.

Data Security

We implement commercially reasonable safeguards.

Children’s Privacy

Our Website is not intended for children under 13.

International Users

Your information may be processed in the United States.

Changes to This Policy

Updates will be posted with a revised date.

Contact Us

Kaes, Inc.
Email: info@getkaes.com
Address: 2843 NW Lolo Dr, Bend, OR 97703